Dynamics GP Word Template Error
September 17 |
Dynamics GP Word Template Error
Word Templates will not Email/Print after Office Update
We are sharing an article regarding an error when printing Word Templates in Dynamics GP after the latest Office updates are installed.
Here is a link to the original article: https://community.dynamics.com/gp/b/dynamicsgp/posts/word-templates-will-not-email-print-after-office-update
We have had a couple of our own customers run into this so want to make sure this information is available.
When Word Templates are opened, users are reporting the error below when they attempt to open it.

This occurs on any Office version past build 13127.20408, including the insider Channels. Here is a full list of affected builds.
Channel | Version | Build | Release date | Previous Build |
---|---|---|---|---|
Current Channel | 2008 | 13127.20408 | September 9, 2020 | 13127.20296 |
Monthly Enterprise Channel | 2007 | 13029.20534 | September 8, 2020 | 13029.20534 |
Monthly Enterprise Channel | 2006 | 13001.20648 | September 8, 2020 | 13001.20520 |
Semi-Annual Enterprise Channel (Preview) | 2008 | 13127.20408 | September 8, 2020 | 12527.20988 |
Semi-Annual Enterprise Channel | 2002 | 12527.21104 | September 8, 2020 | 12527.20988 |
Semi-Annual Enterprise Channel | 1908 | 11929.20946 | September 8, 2020 | 11929.20934 |
Here is a link to the article on how you can correct this error by rolling back the update until a more long-term solutions is available.
This is an ongoing issue, the original post will be updated with any new developments on the problem. We will also update this blog once we know of a correction to this issue.
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