Management Reporter Report Queue Status window stays stuck at Queued
May 16 |
By Ryan McBee
You might run into a scenario where the Management Reporter Queue Status window for Dynamics ERP stays stuck at Queued. We have found that if there is a temporary lag/hiccup in the network connection, the MR service will stop processing reports. The Process Service should automatically re-connect if it encounters a disconnect. This is scheduled to be resolved in SP2.
The one work-around that we have been able to implement is to use the Windows Scheduler to automatically restart the service using a batch script similar to:
NET STOP MRProcessService
NET START MRProcessService
Other proposed solutions for this error can be found in KB2298248.