Upgrading to Microsoft Dynamics GP 2016

By Tracey BrinkmanMicrosoft Dynamics GP, System, , With 0 comments

Upgrading to Microsoft Dynamics GP 2016

It is time to start planning the upgrade to Microsoft Dynamics GP 2016!

See the original blog from microsoft at: https://mbs.microsoft.com/customersource/northamerica/GP/support/hot-topics/HOT_TOPIC_MDGP2016Upgrade

Upgrade Paths

Upgrading From Patch Requirement for the Microsoft Dynamics GP 2016 Upgrade Notes
12.00.1826 January Hotfix KB 3030071 ​RTM or later Version 16.00.0371 or later Release 2013 Service Packs

Release 2015 Service Packs

14.00.0725 R2 KB 3063038 ​RTM or later Version 16.00.0371 or later ​​Release 2013 Service Packs

Release 2015 Service Packs

NOTES:

Check out the Upgrade Blog Series, all you need to know about upgrading to GP 2016!

Microsoft Dynamics GP 2016 Upgrade Blog Series

Microsoft Dynamics GP 2016 Upgrade Blog Series

https://community.dynamics.com/gp/b/dynamicsgp/archive/2016/03/07/microsoft-dynamics-gp-2016-upgrade-blog-series-schedule

  1. There is no direct upgrade from Microsoft Dynamics GP 2010 to Microsoft Dynamics GP 2016. You must first upgrade from Microsoft Dynamics GP 2010 to either Microsoft Dynamics GP 2013 January Hotfix (12.00.1826) or later or 2015 R2 or later and then upgrade to Microsoft Dynamics GP 2016.

System Requirements

  1. Click HERE to view the System Requirements for Microsoft Dynamics GP 2016.
  2. Check out the Dynamics GP Support and Services Blog for the latest news!https://community.dynamics.com/gp/b/dynamicsgp

Critical Upgrade Notes

  1. Obtaining your Microsoft Dynamics GP 2016 Registration Keys!! Microsoft Dynamics GP Business Ready Licensing (BRL) or Module Based Licensing (MBL) Customers, current on their service plan, must contact their Partner to request their Microsoft Dynamics GP 2016 registration keys. Registration keys will not be visible in CustomerSource until an order has been placed and completed for Microsoft Dynamics GP 2016.

Microsoft Dynamics GP Perpetual Customers, current on their service plan, will automatically have their PartnerSource Business Center (PSBC) account and license keys upgraded to Microsoft Dynamics GP 2016.  Their registration keys will be visible in CustomerSource in early May.

  1.  Management Reporter 2012 CU15 is compatible with Microsoft Dynamics GP 2016 and will Release in April 2016.

Upgrade Supportability

1. Microsoft Dynamics Technical Support can assist with upgrades from a supported version according to the Microsoft Product Lifecycle Policy to a supported version according to the Microsoft Product Lifecycle Policy. For example, Microsoft Dynamics GP 2010 to Microsoft Dynamics GP 2015.

2. Microsoft Dynamics Technical Support can assist with upgrades from a non-supported version according to the Microsoft Product Lifecycle Policy to a supported version according to the Microsoft Product Lifecycle Policy. For example, Microsoft Dynamics GP 9.0 to Microsoft Dynamics GP 2016.

3. Microsoft Dynamics Technical Support cannot assist with upgrades to a non-supported version according to the Microsoft Product Lifecycle Policy even if the end result is a supported version. For example, Microsoft Business Solutions-Great Plains 8.0 to Microsoft Dynamics GP 9.0.

  1. Upgrade services through Advanced Product Support Services are not available when the end result is a non-supported version according to the Microsoft Product Lifecycle Policy. For example, Microsoft Business Solutions-Great Plains 7.5 to Microsoft Dynamics GP 9.0. If you have any questions regarding upgrade services, please reach out to your Microsoft Dynamics GP Partner and ask that they open up an Advisory Services Request with Microsoft for you. 5. Upgrade services through Advanced Product Support Services are available for upgrades to a supported version according to the Microsoft Product Lifecycle Policy. For example, Microsoft Dynamics GP 9.0 to Microsoft Dynamics GP 2015 or Microsoft Dynamics GP 9.0 to Microsoft Dynamics GP 2016. If you have any questions regarding upgrade services, please reach out to your Microsoft Dynamics GP Partner and ask that they open up an Advisory Services Request with Microsoft for you. 6. Due to the length and potential complexity of upgrade cases, the following protocol is used to divide upgrade issues into separate technical support cases. 1. Case 1 – Pre-Upgrade Question 2. Case 2 – Installing Microsoft Dynamics GP and running the upgrade in Microsoft Dynamics GP Utilities on the company databases and the modified forms and reports. 3. Case 3 – A potential issue in Microsoft Dynamics GP following the upgrade. NOTE: If the technical support cases were for a test upgrade and assistance is required for the live upgrade, a new case will need to be created to troubleshoot the issues for the live upgrade.

NOTE:  The above breakdown of Upgrade Cases still requires us to align with our overall policy of the definition of a support incident which can be found at the following location:

What is a “Support Incident”?

Support Information

Once you upgrade to Microsoft Dynamics GP 2016 and need assistance, please have the following items available before contacting Technical Support to assist in the troubleshooting process.

  1. A Dexsql.log that traced the upgrade process. If a Dexsql.log was not created, please refer to Knowledge Base Article 850996 for the steps to create a Dexsql.log.
  2. The results of the following script executed in Query Analyzer or the SQL Server Management Studio. The results of this script will list all tables that failed during the table conversion process. SELECT b.fileOSName, a.fileNumber, a.PRODID, a.Status, a.errornum, a.errordes, c.CMPANYID, c.INTERID FROM DYNAMICS.dbo.DU000030 a JOIN DYNAMICS.dbo.DU000010 b ON a.fileNumber = b.fileNumber AND a.PRODID = b.PRODID JOIN DYNAMICS.dbo.SY01500 c ON a.companyID = c.CMPANYID WHERE (a.Status <> 0 or a.errornum <> 0) and a.Status <>15

If you are an iSolutions customer, please contact us at: support@iSolutionsPartners.com to discuss preparing to upgrade to Microsoft Dynamics GP 2016.

View our previous blogs at: http://www.isolutionspartners.com/resources/dynamics-gp-blog-for-indiana-and-wisconsin/