Management Reporter Report Queue Status window stays stuck at Queued

By Tracey BrinkmanManagement Reporter, Microsoft Dynamics GP, , , With 0 comments

By Ryan McBee

You might run into a scenario where the Management Reporter Queue Status window for Dynamics ERP stays stuck at Queued.  We have found that if there is a temporary lag/hiccup in the network connection, the MR service will stop processing reports. The Process Service should automatically re-connect if it encounters a disconnect.  This is scheduled to be resolved in SP2.

The one work-around that we have been able to implement is to use the Windows Scheduler to automatically restart the service using a batch script similar to:

echo on

NET STOP MRProcessService

NET START MRProcessService
Other proposed solutions for this error can be found in KB2298248.